Job Description

Job Title: Executive Director

Reporting to:
President and Deputy President, Executive Committee & Council

Location: London

 

Job Purpose:
To support the Charter objectives of the Institute, to facilitate and support the Executive Committee and the Council, and the internal and external relationships necessary for the Institute’s success.

Description of Role: 
The role of Executive Director is to lead the Institute’s Secretariat team, to support the Institute’s Offices, to develop and maintain key industry relationships, and to monitor and manage risks and threats to the Institute’s development.

 Performance Measures

  • Developing and maintaining industry and stakeholder relationships

  • Ensuring qualifications are correctly benchmarked

  • Staff retention

  • Attracting high-performing talent

  • Attainment by team of all of their performance objectives

 Key Objectives

1. Lead the Institute and the Secretariat team

Provide leadership to the industry by ensuring that the Institute’s qualifications and membership categories are the ones of choice for claims professionals.  Provide and maintain the conditions necessary to support the growth of the Secretariat’s personnel so that they are a motivated and high-performing unit.  Motivate and provide support to the Institute’s various bodies and committees.

 

  • Increase in membership

  • Increase in all categories of membership

  • Discussions with the Executive and Council

  • Feedback from external audit

  • Feedback from the Hon. Treasurer

2. Growth in Membership

Responsible for ensuring the growth of Membership and an increase in all categories of qualifications and membership.

  • Feedback from the Executive and Council

3. Governance

To develop, implement and carry out all practices and procedures as considered necessary for the Institute and recommend changes where appropriate by agreeing the practical needs and applying change with the agreement of the Executive Committee and Council.

  • Feedback from the Executive and Council

4. Risk & Compliance Management

Scanning for, identification of and monitoring of risks and threats to the Institute.  Bringing matters of importance to the Executive and Council’s attention for agreement and mitigation.  Awareness of Institute’s legal requirements and ensuring compliance with same.

5. Learning and Development

  • Feedback from the Executive and Council

Responsibility for own training and development and for facilitating a learning environment for personnel.

  • Feedback from the Executive and Council

6. Health and Safety

Responsible for all Health & Safety matters relating to the Institute and its personnel

  • Actively promoting the culture and values of the Institute internally and externally

7. General

Promote the culture, values and ethos of the Institute

Working Conditions

Desk based, home and office in London to meet the requirements of the role, with travel as necessary

Contacts

Internal – Personnel, Executive and Council

External – Members’ firms and their key personnel, members, industry partners and bodies

PERSON SPECIFICATION

  • Excellent Insurance industry knowledge – likely to have been acquired over 5 years

  • Excellent technical insurance knowledge – likely to have been acquired over 5 years

  • Excellent experience of working at a senior executive level in an organization managing internal & external relationships - likely to have been acquired over 5 years

  • Excellent level of experience in dealing with complex intra- and inter-organizational issues - likely to have been acquired over 5 years

  • Excellent experience of organising and prioritising a demanding and heavy workload

  • Excellent experience of managing and supporting meetings

  • Excellent ability to develop and maintain strategically important relationships

  • Knowledge of ongoing technical issues

  • Knowledge of pedagogical techniques and trends

  • Experience of delivering on major projects and attendant knowledge of systems thinking

Knowledge/Experience

 






  • Professional Qualification or undergraduate degree

  • Associate or Fellow of the Chartered Institute of Loss Adjusters, or equivalent

Education/Qualifications

 

  • Ability to understand complexities and relate them to others

  • Adaptability

  • Patience

  • Attention to detail

  • Flexibility

  • Strategic thinking

  • Assertive and proactive

Skills

  • Ability to work within deadlines

  • Ability to work under pressure

  • Accuracy

  • Verbal communication

  • Written communication

  • Computer literacy

  • Negotiating skills


Key Behavioural Competencies

Takes control and exercises leadership. Initiates action, gives direction, and takes responsibility.

 1. Leading and Deciding

 

Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients, and staff. Behaves consistently with clear personal values that complement those of the organization.

2. Supporting and Cooperating


 

Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident, relaxed manner.

3. Interacting and Presenting

 

Shows evidence of clear analytical thinking. Gets to the heart of complex problems and issues. Applies own expertise effectively.

4. Analysing and Interpreting

 

Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

5. Organizing and Executing

 

Adapts and responds well to change. Manages pressure effectively and copes well with setbacks.

6. Adapting and Coping

Ready to apply?

We are inviting applications for this position now, with a closing date of 28th February 2022.

Aspiring candidates for the role should send a CV with a covering letter setting out why you believe that you are suitable for the position to Jaime Gilmour at Moore Kingston Smith LLP, the Institute’s auditors and HR advisors.

Email: JGilmour@mks.co.uk

 All applications will be treated in confidence.

 The position offers an attractive remuneration package commensurate with an executive level role.